Privacy Policy

This Privacy Policy explains how EXODUS ("EXODUS," "we," "us," or "our"), operated by House of Exodus LLC, collects, uses, and shares information about you when you visit houseofexodus.co (the "Site"), make a purchase, or otherwise interact with us. By using the Site you agree to the practices described here.

1. Information We Collect

Information you provide

• Contact details such as your name and email address when you sign up, contact us, or leave a review.
• Order and billing information, including shipping address and items purchased.
• Any content you choose to send us, such as messages submitted through our contact form.

Information collected automatically

• Device and usage data such as IP address, browser type, pages viewed, and referring URLs.
• Cookies and similar technologies used to operate the Site, remember your cart, and understand how the Site is used.
• Product analytics, including session and interaction data collected through PostHog, which helps us improve the Site experience.

2. Payments

Purchases are processed through Shopify, our ecommerce platform. Your payment card details are handled by Shopify and its payment processors and are not stored on our servers. Their use of your information is governed by their own privacy policies.

3. How We Use Your Information

• To process and fulfill your orders and provide customer support.
• To send you marketing emails when you have opted in, including discounts and product updates. You can unsubscribe at any time.
• To operate, secure, and improve the Site, including analytics and fraud prevention.
• To comply with legal obligations and enforce our terms.

4. How We Share Information

We do not sell your personal information. We share it only as needed with:

• Service providers who help us run the business, such as Shopify (ecommerce and checkout), our email marketing provider, shipping carriers, and PostHog (analytics).
• Authorities or other parties when required by law, or to protect our rights, safety, or property.
• A successor entity in connection with a merger, acquisition, or sale of assets.

5. Cookies

We use cookies and similar technologies to keep the Site working, remember your preferences and cart, and measure performance. Most browsers let you refuse or delete cookies through their settings. Disabling cookies may limit some features of the Site.

6. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to opt out of certain processing or marketing. To exercise any of these rights, email us at ben@houseofexodus.co. We will respond in accordance with applicable law.

7. Data Retention

We keep your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

The Site is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page.

10. Contact Us

Questions about this policy or your data? Email ben@houseofexodus.co.

This Privacy Policy is provided for convenience and is not legal advice. Have it reviewed by a qualified attorney to ensure it meets the laws that apply to your business, including the California Consumer Privacy Act (CCPA/CPRA), other state privacy laws, and GDPR where applicable.